Privacy & Cookie Policy

As with all shopping websites we are serious about protecting your privacy and any personal data collected. We use this data to communicate with you about your purchase and will only retain information where necessary for the purpose of sending future offers and important information.

The information we collect is:

  • Your name (so we know what to call you).
  • Your email address (so we can send order receipts).
  • Your delivery address (you might have purchased Distinctive as a gift).
  • Telephone Number (just in case).
  • Credit card details (held by Sage on their secure servers, not taken by us so you are assured complete safety).

No credit card details are stored by our site the actual transaction takes place with Paypal or World Pay.

Collection and processing of personal data

If you choose to subscribe to our website for emails involving special offers/news we can assure you that this information will never be passed on to a third party. That information will remain with our company and the servers associated with our website. Any third party data handlers that are involved with any marketing or promotion will not be given access to your data. We email customers infrequently as we hate to be constantly bombarded wit mail ourselves.

Purpose of use

Only for the intended communication following purchase or registration for news and special offers.

Right of Access and Correction

You may unsubscribe from our mailing list at any time. Please follow the link at the end of an email communication. You will then be removed from our mailings within 72 hours at the latest.

Data Retention

We will only retain your data as long as it is necessary for us to do so. You will be removed from our customer database if you haven’t purchased from us within the last year.

Cookie Policy

By using our website you are deemed to be in agreement with our use of cookies, however if you choose not to allow cookies then please see our cookie policy in order to deactivate them – your browsing experience may be affected.

Cookies are small text files that are stored in the browsers cache. Using such cookies it is possible to recognise the visitors browser in order to optimise the website performance via our use of Google analytics. Data collected via cookies will not be used to determine personal identity of the website visitor and is purely used as a way of monitoring how many unique visitors and returning visitors access out website.

Most browsers are set up to accept cookies automatically, you can choose to deactivate the cookie or remove them from storage on your computer.

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merry christmas

Happy Christmas from our family to yours...